Connect with our Indian product specialists for live demos, custom ERP pricing quotes, or technical support.
Whether you are a chartered accountant looking to manage multiple clients, a wholesaler setting up multi-warehouse batch controls, or a startup migrating from manual excel books, our support staff is here to ensure a smooth transition. We are excited to support you at every stage of your business journey.
Please fill out the contact form below to get in touch. Our regional sales representatives, technical support staff, and account migration specialists are available to assist you. Selecting the correct topic helps us route your inquiry to the right department for a faster response. Once submitted, your message will open directly in WhatsApp for instant real-time conversation.
Operating Hours: Monday to Saturday, 9:00 AM to 6:00 PM IST. Closed on national holidays. For urgent technical emergencies outside working hours, active Enterprise account administrators can contact our 24/7 dedicated support hotline listed in their client profile portal.
Email Support
support@zylocrm.com
Phone (Toll Free / WhatsApp)
+91 7501137266
Corporate Address
Contai, East Midnapore
West Bengal, 721401, India
Visit or call our regional teams for face-to-face onboarding support, CA portal consultation, or customized training seminars.
📍 Kolkata Hub:
Sector V, Salt Lake City,
Kolkata, WB, 700091
📍 Mumbai Terminal:
Bandra Kurla Complex (BKC),
Mumbai, MH, 400051
📍 Bangalore Center:
Indiranagar Double Road,
Bangalore, KA, 560008
📍 Delhi NCR Office:
Connaught Place (CP),
New Delhi, DL, 110001
Our global headquarters in Contai is easily accessible via national highway routes. For step-by-step driving directions, parking availability details, or to schedule an in-person meeting with our corporate development board, please email support@zylocrm.com before your visit.
Instant answers to common questions about customer support, billing, data security, and account management.
We provide 24/7 priority customer support via local phone (+91 98765 43210), live WhatsApp chat, and email tickets. Every active business account is assigned a dedicated account manager for data migration and employee onboarding.
If you lose access to your admin account, visit https://web.zylocrm.com, click "Forgot Password", and complete 2-Factor OTP verification sent to your registered mobile number or email address to regain access instantly.
Zylo CRM includes a 14-day free trial with full feature access and no credit card required. If you choose to cancel your subscription within 30 days of purchase, we offer a 100% no-questions-asked money-back guarantee.
Your business data is hosted on enterprise-grade ISO 27001 Certified cloud infrastructure featuring 256-bit SSL encryption, automated hourly backups, multi-tenant data isolation, and strict role-based access controls (RBAC).
Log into your Zylo CRM dashboard at https://web.zylocrm.com, navigate to Settings > Billing & Subscriptions, and click Download Tax Invoice to instantly download a GST-compliant PDF invoice featuring your company's GSTIN.
We accept all payment channels including UPI (PhonePe, Google Pay, Paytm), Credit Cards, Debit Cards, Net Banking via Razorpay, Bank Transfer (NEFT/RTGS), and international credit cards.
No long-term contract or lock-in required! You can subscribe on a monthly or discounted annual basis. You retain 100% data ownership and can export your entire accounting ledger and contact database at any time.
You can reset your password anytime from User Profile Settings inside your account, or from the login screen at web.zylocrm.com by clicking "Forgot Password" to receive a secure SMS/Email verification OTP link.
Account owners can update primary contact details and billing email addresses under Company Settings, or contact support@zylocrm.com for instant administrative verification.
You can cancel your subscription at any time with 1 click in your admin account dashboard under Subscription Plans. You will continue to have full access until the end of your billing cycle.
Yes, we offer a 14-day free trial with complete access to all modules, including GST billing, sales CRM pipelines, multi-warehouse inventory, accounting ledgers, and employee payroll. No credit card is required to sign up and begin testing our platform.
Absolutely! Zylo CRM features native data import tools. You can export client databases, supplier records, chart of accounts, and current stock tables from Tally Prime or Busy Accounting and upload them as Excel files. Our technical support team is available to assist you with the migration process at no extra cost.
Yes. For Growth and Enterprise plans, we offer personalized online training webinars to guide your branch managers, billing operators, sales agents, and accounts staff. We also provide step-by-step video tutorials and detailed user guides to help your team get up to speed quickly.
Yes. Zylo CRM contains a statutory tax calculation engine. It computes TDS automatically under Income Tax sections such as 194C (contractors), 194J (professional fees), and 194H (commission/brokerage) during voucher booking, ensuring proper compliance and zero manual error.
Yes. You can raise sales invoices and purchase bills in multiple currencies including USD, EUR, GBP, SGD, and AED. The system fetches current exchange rates or allows custom rate entries, adjusting exchange gain/loss accounts in your general ledger automatically.
At ZYLO CRM, we are dedicated to providing exceptional support and guidance to help you maximize the benefits of our CRM platform. Whether you have questions about our features, need assistance with your account, or want to explore enterprise solutions, our team of experts is here to help. We value your feedback and look forward to assisting you on your journey to business success. Our local product specialists operate from regional centers across India to deliver prompt, customized solutions for your business.
Growing Indian enterprises cannot afford to wait days for support tickets to be resolved. When inventory numbers do not match, or sales staff cannot generate e-invoices, operations slow down. That is why Zylo CRM maintains active regional support offices in Kolkata, Mumbai, Bangalore, and Delhi NCR. Our dedicated agents are available via local phone (+91 7501137266), direct WhatsApp chat support, and email to resolve technical queries in under 15 minutes.
Every enterprise account is assigned a dedicated Customer Success Manager who reviews system usage, configures local state tax structures, and conducts training sessions for billing clerks, sales reps, and warehouse staff. We believe in providing personalized, local assistance to ensure your operations run smoothly 24/7.
Are you interested in exploring partnership opportunities with ZYLO CRM? We collaborate with industry leaders, IT consultants, and chartered accountants (CAs) to deliver unified business software solutions to a broader audience. Chartered Accountant partners receive free multi-tenant audit portals, enabling them to inspect client ledgers, review Trial Balances, audit vouchers, and export GSTR reports remotely.
System integrators and software developers can access our API integration support. We provide detailed sandbox documentation, REST API client keys, and real-time webhook endpoints to help partners link Zylo CRM with custom retail websites, external inventory databases, or local HR systems securely.
Transitioning from legacy billing packages or desktop-bound databases to a unified cloud ERP may seem complicated. Our dedicated onboarding specialists simplify this process. We offer free migration services to import historical Tally ledgers, match product Excel lists, configure charts of accounts, and setup inventory batch systems. Our engineering staff guarantees a successful data transition in under 24 hours with zero operational downtime.
Furthermore, we assist administrators in designing custom compliance templates for invoices, quotations, purchase orders, and delivery challans, ensuring your paperwork looks professional and aligns with your branding standards from day one.
At Zylo CRM, data security and system availability are our highest priorities. All client databases are hosted on multi-tenant cloud platforms powered by Amazon Web Services (AWS) and Google Cloud, keeping all sensitive information isolated within Indian data centers. We employ bank-grade 256-bit SSL encryption for data in transit and at rest, automated hourly cloud backups, and strict Role-Based Access Controls (RBAC) to restrict user access to authorized modules.
Our infrastructure maintains 99.99% uptime, ensuring your warehouse logistics, billing terminals, and sales representatives remain connected. If you have questions about our data safety audits, ISO certifications, or business continuity planning, please contact our security team at support@zylocrm.com for detailed compliance reports. We are committed to keeping your business data secure and accessible.